Volkswagen Care Plans
Buy your Care Plan online today
Volkswagen Care Plans1 cover your first 3, 4 or 5 scheduled services across a select range of models, offering you great value and hassle-free servicing
New vehicle buyers
Anyone buying a new Volkswagen is eligible to purchase a Volkswagen Care Plan1. Ask about bundling your Volkswagen Care Plan with your finance.
Current vehicle owners
You are eligible to purchase a Volkswagen Care Plan1 if your vehicle has not yet had it first scheduled service and is no more than 15 months old with less than 22,500 km on the odometer with the exception of:
- MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles which are 30,000 km/15 months; and
- ID. 4, ID. 5 and ID. Buzz which are 37,500 km/27 months.
Why it's so good.
01 Peace of mind
Pricing is set at today's rates for the life of the plan.
02 Flexible payment options
Ask about including your Volkswagen Care Plan1 with your finance or buy outright.
03 Transferable
Volkswagen Care Plans are transferable from owner to owner for the same vehicle identification number (VIN), in case you decide to sell your Volkswagen.
04 Adds value to your vehicle
Enhances the resale value on your Volkswagen.
05 Convenient
Flexibility to service with any Volkswagen dealer across Australia2.
Your Care Plan inclusions
- All items in your scheduled service, such as labour, parts and fluids.
- Volkswagen technicians will work on your vehicle and will only use Volkswagen Genuine Parts®.
- All parts come with two years warranty2.
- Volkswagen’s safety and diagnostic check.
- Service Initiated Roadside Assistance (SIRA)4 - each time you return to an authorised Volkswagen Dealer to perform the included Scheduled Services in your Care Plan1, you will receive up to 12 months (petrol, diesel and plug-in hybrid vehicles) or up to 24 months (electric vehicles)SIRA.
Passenger vehicle Care Plans.
1st scheduled service free with a 5-year Care Plan. purchased for any petrol, diesel or plug-in hybrid Passenger Vehicle.
Whether you choose to pay up front or include with your new vehicle finance - there's savings to be had off the total Assured Service Pricing RRP on all Volkswagen Passenger Vehicle models.
Plus, with every 5-year Care Plan, you'll get your first scheduled service for FREE on all Volkswagen Passenger Vehicle Models.
Care Plan pricing includes GST and is subject to change without notice. A Care Plan can only be purchased on or after delivery of your vehicle so please check the latest pricing prior to purchasing a Care Plan.
Model |
5-year Care Plan |
Savings off Assured Service Pricing RRP |
3-year Care Plan |
Savings off Assured Service Pricing RRP |
|---|---|---|---|---|
|
Arteon 140kW |
$3,050 (first service free) |
$517 |
$1,650 |
$180 |
|
Arteon 206kW |
$3,400 (first service free) |
$514 |
$1,800 |
$198 |
|
Golf |
$2,690 (first service free) |
$518 |
$1,610 |
$177 |
|
Golf GTI |
$3,400 (first service free) |
$617 |
$1,875 |
$189 |
|
Golf R |
$3,290 (first service free) |
$542 |
1,680 |
$185 |
|
Passat 206kW |
$3,750 (first service free) |
$516 |
$1,765 |
$190 |
|
Polo |
$2,850 (first service free) |
$571 |
$1,500 |
$199 |
|
Polo GTI |
$3,450 (first service free) |
$524 |
$1,610 |
$178 |
|
T-Cross |
$2,850 (first service free) |
$571 |
$1,500 |
$199 |
|
Tiguan 110kW |
$3,340 (first service free) |
$504 |
$1,565 |
$169 |
|
Tiguan 132kW |
$3,700 (first service free) |
$523 - $530 |
$1,830 |
$199 |
|
Tiguan 162kW |
$3,650 (first service free) |
$517 - $563 |
$1,800 |
$191 - $220 |
|
Tiguan R 235kW |
$3,350 (first service free) |
$547 |
$1,635 |
$176 |
|
Touareg 170kW, 210kW |
$3,500 (first service free) |
$612 - $629 |
$1,900 |
$211 |
|
Touareg 340kW |
$3,400 (first service free) |
$668 |
$2,050 |
$222 |
|
T-Roc 110kW |
$2,770 (first service free) |
$483 |
$1,515 |
$165 |
|
T-Roc 140kW |
$3,350 (first service free) |
$508 |
$1,780 |
$196 |
|
T-Roc R 221kW |
$3,385 (first service free) |
$508 |
$1,785 |
$197 |
Commercial Vehicle Care Plans.
5-year Care Plan, still for the price of a 3-year Care Plan!
Whether you choose to pay up front or include with your new vehicle finance - there's savings to be had off the total Assured Service Pricing RRP across a wide range of models
We have extended our offer to get a 5-year Care Plan for the price of a 3-year Care Plan. Offer is available for Care Plans purchased until 31 December 2024 on eligible vehicles only.5
New Amarok (MY23 onwards) and ID. Buzz are not eligible for this promotion.
Care Plan pricing includes GST and is subject to change without notice. A Care Plan can only be purchased on or after delivery of your vehicle so please check the latest pricing prior to purchasing a Care Plan.
Model |
5-Year Care Plan for the price of 3 years4 |
Savings off Assured Service Pricing RRP |
|---|---|---|
|
New Amarok (MY23) |
$1,8001 |
- |
|
New Amarok (MY24) |
$1,9001 |
- |
|
Caddy |
$2,000 (2 services free)4 |
$1,273 - $1,439 |
|
California Beach |
$2,000 (2 services free)44 |
$1,324 |
|
California Beach 4Motion |
$2,000 (2 services free)4 |
$1,489 |
|
Caravelle |
$2,300 (2 services free)4 |
$1,371 - $1,525 |
|
Crafter |
$2,300 (2 services free)4 |
$1,425 - $1,833 |
|
Crafter 4Motion |
$2,600 (2 services free)4 |
$1,465 - $1,492 |
|
Multivan |
$2,500 (2 services free)4 |
$1,269 - $1,324 |
|
Transporter |
$2,350(2 services free)4 |
$1,133 - $1,419 |
|
Transporter 4Motion |
$2,900 (2 services free)4vvvv |
$1,289 - $1,466 |
Service your car in 60 minutes with ServiceXpress6
If you’re in a hurry, try ServiceXpress for your scheduled service.
- Volkswagen
- Volkswagen Care Plans are available for purchase at https://www.volkswagen.com.au/en/owners-serviceservice-repairs-parts/care-plans.html or from participating authorised Volkswagen Dealers for Eligible Vehicles and cover standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 km/12 months (whichever occurs first) for all models except:
- MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles, which are scheduled to occur every 20,000 km/12 months (whichever occurs first) ; and
- ID. 4, ID. 5 and ID. Buzz which are scheduled to occur every 30,000 km/24 months (whichever occurs first).
These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except:
- MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles which are 30,000 km/15 months (whichever occurs first); and
- ID. 4, ID. 5 and ID. Buzz which are 37,500 km/27 months (whichever occurs first).
The timeframe takes effect from the New Vehicle Warranty start date. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions.
- Volkswagen battery electric and plug-in hybrid vehicles can only be serviced/repaired by EV Certified Volkswagen Dealers.
- All Volkswagen Genuine Parts® come with a 2 year unlimited kilometre warranty. Conditions and exclusions apply, see www.volkswagen.com.au/warranty for details. Your rights under this warranty are provided in addition to, and in some cases overlap with, consumer guarantees under Australian Consumer Law and do not limit or replace them.
- Service Initiated Roadside Assistance (SIRA) can take up to 48 hours to be applied to your vehicle. SIRA membership is provided by by 365 Assistance Pty Ltd ABN 59 160 076 200 trading as ‘365 Assistance’ (‘365’). Whenever you request roadside vehicle assistance under your SIRA membership, you will be making that request to 365 Assistance, who will provide the services on the terms and conditions available at https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/roadside-assist.html. The terms and conditions contain exclusions and limitations.
- 5-Year Care Plan for the price of a 3-Year Care Plan is available for eligible Volkswagen Amarok (up to and including Model Year 2022), Caddy, California Caravelle, Crafter, Multivan and Transporter models only. Amarok (MY23 onwards) and ID. Buzz is not eligible for this promotion. Purchase a 5-Year Care Plan between 01/01/2024 and 31/12/2024 at https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/care-plans.html or from an authorised Volkswagen Dealer. 5-Year Care Plan covers standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first) for all models except Model Year 2018 to current Crafter and Model Year 2021 and 2022 Amarok models, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except Model Year 2018 to current Crafter and Model Year 2021 and 2022 Amarok models which is 30,000 km/15 months (whichever occurs first). The timeframe takes effect from the New Vehicle Warranty start date. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions. Volkswagen Group Australia reserves the right to extend, withdraw or change all offers.
- ServiceXpress is available at participating Volkswagen Dealers only. ServiceXpress servicing within 60 minutes applies to select services scheduled to occur every 12 months/15,000 KM (whichever occurs first) for all models except MY21 and MY22 Amarok vehicles, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). ServiceXpress is not available for Crafter vehicles and Volkswagen battery electric and plug-in hybrid electric vehicles. On certain models the transmission needs to be serviced (usage/time based), which can take an additional 30 minutes. Any additional work required, may incur extra costs and time. See https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/servicexpress.html or consult your local participating Volkswagen Dealer for further details.
- Volkswagen Care Plans are available for purchase at https://www.volkswagen.com.au/en/owners-serviceservice-repairs-parts/care-plans.html or from participating authorised Volkswagen Dealers for Eligible Vehicles and cover standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 km/12 months (whichever occurs first) for all models except: